11/17/2015
Problems with Product/Service
****** ****** (My Broker) is also the owner/founder of eagle property management and also the owner founder of eagle property investments inc. Mr. ****** ****** was hired by me under contract to market and sell my Grandparents(3 bedroom 2 bath,newly updated home,separate apt. on almost 1/3 acre of...land,probate home) located in Sacramento Ca.I trusted he would "manage" the home as promised until sold as,I live out of state.This was an exclusive listing.10 months later the home was not sold. He failed to show the property.Ever. His ONLY form of marketing was his "listing" on MLS that stated "STRUCTURES,ON LOT,TRACT,6-8 UNITS" That is it!(I had no idea)I have printed out copies and have them available.Every other home nearby sold and fast. kept suggesting I allow "free renters" and the squatter it took 5 MONTHS to evict even though **** was notified within 3 days after the squatter broke in (it was presented to the judge as my tenant who failed to pay rent)This cost the heirs $900 in court fees.I was told I was not allowed to charge rent all this time. When I questioned about the absolute lack of activity He continuously told me he was "perplexed" and stated the house was "nicely updated and priced to sell" He said this month after month.Mr. ****** told me to "vacate"the home on approx 8/15 stating it would "show better empty"Another squatter concerned me, but I was assured he would check on the home "daily" During this time ,Mid-Aug-mid Sept.He assured me almost DAILY he was showing the house,taking care of the home.On 9-18 we were notified by the sheriff the house was Vandalized,Occupied by multiple squatters,all windows broken,everything stolen(gutted) and damaged beyond repair.**** did not inform me.He suddenly had 2 offers right before we were notified,they canceled the next day(both offers).I have police reports and absolute PROOF (ALL of his emails that show this is %100 fact)for your immediate review.The vandalism alone in excess of 10K.Im a Mom, now struggling to feed my 3 kids. Thank you.
Desired Resolution I am one of 5 heirs waiting for the home to sell.I have followed the advice of Mr. ****** exactly.This is the result.I cannot afford to fix the home and it isnt worth much in its current condition.I put over 30 thousand of dollars into the house.In fact,I followed his list of suggestions exactly.I... have receipts for everything.I have a 48k bond on me as well.I have struggled and spent our grocery money paying bills,insurance ect.I hope to be reimbursed for my time and expenses if at all possible.
Consumer Business DialogBusiness********* ****** is correct that I was hired to list and sell a family property for an estate in which she is working as the executor. In our initial meetings, I agreed to do some repair work to the property and float out those charges until the property was sold and would ultimately be... reimbursed out of escrow. I oversaw the repairs to the property and paid for the eviction of the squatters that was done by an attorney, *** ****. I have currently expensed $7,309 of my own personal money for this property. It is standard practice to list the property via the MLS site as stated in our Listing Agreement. After the repairs were made, we marketed the property and received two full price offers. After these buyers saw the neighborhood and the continued squatter activity, they withdrew their offers. At the end of our services, the home was once again vandalized by squatters and I was informed by ********* that she was going through her homeowners insurance to have the repairs completed. I am willing to continue to float these expenses until the property sells. We have essentially given an interest free loan as we have received no compensation for any work performed nor are we marking up any of the repair work that was completed. If she is looking to get reimbursed for her time, she should contact her Estate Attorney in hopes of being paid out of the trust of which she is the executor.
Consumer
I am rejecting this response because:The response is inaccurate and does not address the actual nature of this complaint. Mr. **** ****** has filed a lein against the property that he was hired to list and sell almost 1 year ago. I have followed his instructions and advice over the past year and have struggled with bills,expenses while trusting that he was working in my best interest. Mr. ****** failed to show or market the home at all. The MLS listing "structure on lot" served as the only source of marketing month after month after month. The home was newly updated, and free of any type of squatter issue whatsoever MAY= SEPTEMBER it was occupied by my daughter and ready for buyers. The home was occupied because left empty and vacant it is a target for squatters. Only when left vaccant or unsupervised and at no other time. Mr. ****** allowed a squatter to break in and stay almost 5 months.November 2014- May 2015 This is the bill from ******* ****, eviction attorney who finally petitioned the court to remove the unknown person who broke into the home 5 long months after she gained entry through a window. This was presented to the court as a landlord tenant issue and cost the estate almost $900 and 5 months. I have never received a contract, court document, or description of services from Mr. **** and did not request or feel his service was needed. A phone call to the police would have been faster. The house was destroyed only after Mr. ****** requested I vacate the home. I was extremley concerned because of the previous squatter but was assured he would check on it daily. This of course did not happen and the house was vandalized for weeks and not reported. The 2offers I recieved after almost a year, were back to back offers that were canceled the very next day. He obviously did not report the vandalism to the buyers or the seller. I have not recieved a single contract,reciepts or any proof of service for the false charges Mr. ****** claims he is owed. He has no proof and refuses to provide it to me. He has filed a lien against the property even though he has failed to provide contracts, or receipts for work he claims was done to the house. Much of this without my knowledge, consent or request. Much of this work was never done and is completely false all together. Mr ****** has now resigned and also refuses to provide me with a resignation. He has refused to correct the false charges or remove the mechanics lien. This has been a nightmare. The home is now not able to be sold in its current condition. My family is truly suffering a financial hardship as a direct result of Mr. ******s neglect and unethical actions. Thank you.
